Children
- Children upto and including the age of 1 stay free.
- Children over the age of 3 are charged as adults.
Check In / Check Out
- You may check in from 16:00 hours onwards.
- You must check out by 11:00 hours.
Cancellations
- In the event of a no show or a cancellation with less than 31 day notice prior to the date of arrival, an amount equivalent to 100% of the total booking value will be charged.
Payment - We accept
- American Express
- Master Card
- Visa
- Maestro (Switch)
Terms & Conditions
Payment for Hotel Reservations: All reservations must be secured with a credit card at the time of booking.
THE COST OF THE FIRST NIGHT'S ACCOMMODATION IS TAKEN IN ADVANCE AND IS NON-REFUNDABLE. PLEASE NOTE THAT THIS VARIES THE STANDARD 31-DAY CANCELLATION POLICY ON THE ACTIVE HOTELS WEBSITE.
We currently accept Visa, Mastercard, American Express, JCB and Switch. The address provided must be the billing or statement address of the credit card.
Refunds, Cancellations & Revisions
All cancellations must be made through the active hotels website. No-shows at the hotel are automatically subject to the first night room charge due to the Christopher North House Hotel. The Hotel shall cancel all additional nights stay in the event of a no-show, and will attempt to sell the room(s) to other parties. Should it not be possible to re-sell the rooms in such circumstances, the guest shall be liable to pay for the subsequent nights' accommodation, in addition to the first night.
Relocation / Overbooking Disclaimer
We do not anticipate being oversold, and use our best efforts to avoid this circumstance, and any inconvenience to our clients should this situation arise. However, in the event of an oversold situation, we shall relocate a client to accommodation of a comparable or better standard (if it is available) at no additional charge to the client. We accept no liability for any extra expenses arising out of such events.
We cannot accept liability for incidents which occur outwith our control.
Restrictions
Weekend stays: Two night stay minimum, other than in exceptional circumstances. Easter, Christmas & New Year, Rugby Dates, Highland Show, and various other sporting dates: Four night minimum stay. Three night minimum stay over Bank Holiday weekends and in August.
Groups
We reserve the right, at our absolute discretion, to refuse bookings, at any time, made for single sex groups.